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New Age Gaming Game Truck Serving the Inland Empire and Riverside

Frequently Asked Questions

New Age Gaming Game Truck

QUESTION: How do I know the trailer can come to my house?

ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need up to 55 feet of cleared space (fairly flat).

QUESTION: Will the kids know what to do?

ANSWER: That’s why we bring our Game Coach! He helps the kids along, inspires and instructs. We make sure it’s the party of the year!

New Age Gaming Game Truck
New Age Gaming Game Truck

QUESTION: Should I be concerned about the types of games for kids?

ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.

QUESTION: What about bad weather?

ANSWER: We come rain, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive.

QUESTION: What time should I make the party?

ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first and they all see the grand arrival of our mobile video game theater!

QUESTION: What time will you arrive?

ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.

QUESTION: Should I be concerned about the types of games for kids?

ANSWER: We will arrive 15-20 minutes prior to the event in order to set-up and rest assured, our door will be open for your guests by the start of your party time!

QUESTION: Should I be concerned about the types of games for kids?

ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.

QUESTION: What if too many people show up to the party? Is there an extra charge?

ANSWER: No, our parties do not have a limit, but only 28 people can play at one time, weather permitting.   For school, church, non-profit,  corporate parties and reunions, we can rotate guests through… with our stadium seating and outside TV’s there’s room for everybody!

QUESTION: Do you have or are there accommodations available for party guests in wheelchairs?

ANSWER: New Age Gaming mobile video game truck is wheelchair accessible.

QUESTION: Do I request certain games?  Can we bring our own games?

ANSWER: We always bring the full game library to every event and your Game Coach will evaluate your needs to make your event successful.  You can certainly bring your own games, should you choose to do so.

QUESTION: What is your refund and cancellation policy?

ANSWER: Our reservations go quickly. A Non-Refundable deposit of $50.00 is required for all bookings to reserve your date and time.   The full remaining amount of the party will be due 24 hours before the date of the booking. If a conflict should arise and a change of date and/or time needs to be made we will do our best to accommodate based on availability at no charge and within three (3) months of the original event date and only once. If cancellation is the only option for your event this will incur a non-refundable cancellation fee equal to the full amount of the event.

QUESTION:  Can I book additional time on the day of the event?

ANSWER: Additional time may be booked, or an event may be extended, as long as it doesn’t conflict with previously scheduled events. For an additional Thirty (30) minutes – $ 49. For an additional Sixty (60) minutes – $99.

QUESTION: How do the invitations work?

ANSWER: Downloadable invitations will be emailed to you after deposit is made.

QUESTION: What type of fundraising can New Age Gaming do?

ANSWER: We can set up tournament-style or general-style gaming to help raise money for an event or simply to just have fun with a large group of people. If you have a large fundraising event with many people, there are a couple of options.

Tournament Style:

We can set up our trailer inside to rotate players (16 at a time) in tournament style for 7 minute intervals. The winner stays in the trailer, and as each new group comes in, they try to “unseat the champ!” It’s great fun. The entire crowd feels as if they’re playing in one big game against each other and we’ve had great success with this “big event” format. Don’t worry about the size of your group. We will keep them enjoying the fun, and if they are buying tickets to benefit your cause, they typically jump out to buy more tickets to “keep on playing!” Where else can you have 16 people all playing in the same game against each other, and against the entire crowd? Great fun for all ages, and the Game Coach stays present to tutor and/or inspire.  Eight more people can play another game on the outside screens (weather permitting).  If your group has purchased the satellite option, there would be more choices.

General Style:

We can set up our trailer with up to 4 different games at once, and allow 16 people to play games and 4 more people at the Action Station, rotating through our trailer at the given time slots. Each time a guest enters, they must have a ticket sold by your fundraising organization.

Example: Tickets are sold for $2/each. We can rotate 16 players in at once for 10 minute intervals.

16 players X $2/player = $32 every 10 minutes. We generally can rotate 5 groups per hour for a total of $160/hour in funds for your organization! A 4-hour event could raise up to $640 with $2 ticket cost. You set the price of the ticket…and watch the results add up!

QUESTION: Where can I view your official policies?

ANSWER: Please view them HERE.

ALL CHARACTERS ARE LICENSED AND TRADEMARKED BY THEIR RESPECTIVE OWNERS. NEW AGE GAMING AND IT’S AFFILIATES DO NOT MAKE ANY CLAIMS OF OWNERSHIP TO THOSE TRADEMARK CHARACTERS OR PRODUCTS. THIS WEBSITE AND THE SERVICE CONTAINS COPYRIGHT MATERIALS, TRADEMARKS, AND OTHER PROPRIETARY INFORMATION, INCLUDING, BUT NOT LIMITED TO SOFTWARE, PHOTOS, VIDEO, GRAPHICS, MUSIC, SOUND, AND THE ENTIRE CONTENTS OF THE SERVICE IS PROTECTED BY COPYRIGHT AS A COLLECTIVE WORK UNDER THE UNITED STATES COPYRIGHT LAWS