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About New Age Gaming

New Age Gaming Game Truck
New Age Gaming Game Truck Logo

New Age Gaming is an independently owned and operated business based in Redlands, California and serving the Inland Empire region of California. We’re a family-owned business, not a franchise. We do everything from birthday parties to school events, church events and lock-ins, charity events and fundraisers. You’ll also find us at business and family expos, holiday events, and athletic events.

We can customize your party to meet your individual needs; just let us know what you want. We appreciate that parents want and need a stress-free birthday party or event. We will come to you, rain or shine. And we are Wheelchair accessible.

Whether you’re hosting a birthday party, fundraiser or corporate event, our goal is for everyone to have a BLAST! By providing fun, yet knowledgeable Game Coaches to assist your guests during your entire party, your guest will have an amazing experience and won’t want to leave!

When we looked into starting our own business, it was important for us to give something back to the community. If a school, church or non-profit hands out a flyer and a party is booked as a result, the organization receives a $20 cash back for fundraising. We can also raise funds by being part of a “kid’s zone” at a large event and either charging tickets to play in the Mobile Game Theater or accepting a wristband or ticket for timed play. Depending on the arrangement, either a percentage goes back to the organization or 100% goes back, if the Mobile Game Theater has been hired in advance.

We are looking forward to having fun at your next party or event!

Thank you for your interest in New Age Gaming!

Our Client Policy

PAYMENT POLICY:
A valid credit or debit card is required to book an event or party. A Non-Refundable $50 deposit is to be paid in full within 24 hours of receipt of deposit invoice. The remaining balance will need to be paid in full 24 hours before the date of the scheduled event or party.

CANCELLATION/REFUND/RESCHEDULE POLICY:
Our booking dates and times go quickly. A Non-Refundable deposit of $50.00 is required for all bookings to reserve the date and time.   The full remaining amount of the party will be due 24 hours before the date of the event or party. If a conflict should arise and a change of date and/or time needs to be made accommodations will be considered based on availability at no charge, within three (3) months of the original event date and only once. If cancellation is the only option ~ this will incur a non-refundable cancellation fee equal to the full amount of the event.

TRAVEL SURCHARGE:
Our primary service area is a 40-mile radius of Redlands, California – Zip code 92374.  We also service a “secondary” area outside our primary area but must add a fuel surcharge fee when we travel to the secondary area.   See our Service Area page for coverage areas.

BAD WEATHER:
The New Age Gaming trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff, and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated major storm or other strong weather events) please contact us to begin the rescheduling.

SUPERVISED CHILDREN:
New Age Gaming does require a parent or responsible adult to be present inside our game theater for parties with guests under age 7, and just outside of the trailer at all times for older children. Guests under the age of 16 require a parent or guardian be on property and within contact of the game coach should a need to contact them arise.

ALCOHOL/DRUGS:
You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when the event or party deems itself unsafe for staff and game coaches. Drugs of any sort will not be tolerated in or around the New Age Gaming equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE/INJURY:
Neither New Age Gaming nor any of its employees shall be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, New Age Gaming reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by clients guests. Neither New Age Gaming nor its employees assume any responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

FOOD/DRINK:
New Age Gaming does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:
While your party is in effect the Game Coach may be taking pictures of the party from inside the trailer. We may use these photos on our Facebook page and/or our web site.   If you do not want our Game Coach taking these pictures or posting them on the Fan Page please contact us prior to the party or let the Game Coach know immediately upon our arrival. This is a service we provide to our guests so they can be sure to capture their party as it happens.

INVITATIONS:
Once the Non-Refundable $50 deposit is paid to New Age Gaming, you will receive an email to download the invites.  All you will have to do is save to your desktop or cell phone and print as many as you’d like to pass out to your guests

TIPS:
The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

OUR TRUCK/TRAILER:
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object). We might also have to block a driveway. WE WILL NOT BACK INTO DRIVEWAYS **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is VERY LONG and we will need a MINIMUM of 55 feet of space to park. Additionally, our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

VIDEO GAME RATINGS:
New Age Gaming will not play any “M” rated or higher game in the video game theater without authorization from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please contact us, indicating the game you prefer or let the Game Coach know as soon as you can after he gets there.

Terms & Conditions:
Please be advised that a New Age Gaming Representative will contact you shortly to confirm the date and details of your party or event.  A Non-Refundable $50 deposit is required upon confirmation of your reservation. Remaining fees will need to be paid in full 24 hours before the day of your party or event.

By Submitting Payment you agree to these terms.

ALL CHARACTERS ARE LICENSED AND TRADEMARKED BY THEIR RESPECTIVE OWNERS. NEW AGE GAMING AND IT’S AFFILIATES DO NOT MAKE ANY CLAIMS OF OWNERSHIP TO THOSE TRADEMARK CHARACTERS OR PRODUCTS. THIS WEBSITE AND THE SERVICE CONTAINS COPYRIGHT MATERIALS, TRADEMARKS, AND OTHER PROPRIETARY INFORMATION, INCLUDING, BUT NOT LIMITED TO SOFTWARE, PHOTOS, VIDEO, GRAPHICS, MUSIC, SOUND, AND THE ENTIRE CONTENTS OF THE SERVICE IS PROTECTED BY COPYRIGHT AS A COLLECTIVE WORK UNDER THE UNITED STATES COPYRIGHT LAWS